ScotRail chiefs have apologised after passengers were yet again left without a working toilet on the Glasgow to Largs train.
The move follows a complaint made about the same issue last week by Cunnighame North SNP MSP Kenneth Gibson.
Passengers complained about the out of order facility on the 8.40pm train leaving Glasgow Central for Largs on Sunday, May 26, on the social media platform 'x' formerly known as Twitter.
ScotRail responded to the message and stated that they would be looking into the matter.
Concerns were also raised about general cleanliness of the train.
The exchange follows complaints by Mr Gibson about the frequent problem of out of order public toilet provision on the Glasgow to Largs journey.
The train referred to was attended to by one of the train presentation team and overnight inspection and cleaning took place.
Phil Campbell, ScotRail Customer Operations Director, said: “We’re sorry that one of our on-train toilets wasn’t available on this service.
"Our train maintenance and presentations team make every effort to have trains presented in a clean condition with the toilets fully operational so that customers receive a service they expect and deserve.”
Mr Gibson raised a stink with ScotRail over the lack of availability of the Largs train toilets, which is becoming an acute problem for passengers.
Constituents have reported that during commuting hours these trains are frequently operating without working toilets, presenting issues for train users given the hour-long journey to Glasgow.
Mr Gibson previously blasted the situation as "unacceptable" and ScotRail responded that train maintenance teams are "making every effort to have the trains presented in a clean condition with the toilets fully operational, given the current constraints they face as a result of the fire at Ayr".
Following the Ayr Station Hotel fire, access to the depot has been restricted, with works at Ayr Station ongoing until June 17.
Consequently, trains have been stabled overnight at locations including Largs, Prestwick, and Ardrossan.
This has resulted in a lower cleaning and servicing standard compared to what they would receive at the depot.
The alternative locations don’t have the necessary facilities to replenish water tanks or maintain controlled emission toilets.
The current temporary arrangement involves running the trains through depots such as Corkerhill or Shields, where feasible, for necessary attention.
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